Video in-app message

Modified on Tue, 15 Nov 2022 at 05:03 PM

THIS FEATURE IS COMING TO THE NEW VERSION IN Q1/23


Video used in in-app messages can be a useful feature for many brands. Please be aware that you need the latest braze SDK version and video enabled in the SDK


Also note: Not all platforms allow videos in their in-app messages. If you are not a braze customer, please reach out to your CSM to clarify if videos will work for you.


In the in-app message you need:

  1. At least one template with a video component. 
  2. A URL to a mp4/mov video. The mp4/mov video needs to be hosted. You cannot use Youtube links.



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